Find your mailbox
Select the company and open Digital Mailbox. Open the mailbox for the relevant state. Its address and service status are separate from Registered Agent details.
If setup is still pending, the page explains that the team will add the mailbox address. An empty Inbox does not mean a scan is missing when the mailbox has not yet become active or no mail has been uploaded.
Read and download a scan
- Open the Inbox tab.
- Choose a mail item to open its preview. Items show available sender, received date and file details.
- Use Download to save the available scanned file.
Opening an item with edit access marks it Opened. The page distinguishes Opened from Unopened mail, so the unopened count can help you find unread items.
Keep the inbox manageable
With edit access, use the item actions to Rename or Archive. Archive moves the item to the counted Archived tab without deleting the record. Use Restore to move it back to Inbox. Mail is retained as part of the company record and does not offer a delete action.
What the page does not do
The current mail controls support viewing, downloading, renaming, archiving and restoring. They do not include a button to order physical forwarding. If you need help with physical mail or an expected item, contact support and identify the company, mailbox state and relevant mail item.